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Product Owner At Blackboard Inc.

Location: Alameda, California

Job Description

The Opportunity:
We’re looking for a Product Owner to help us shape the future of education. With nearly 20,000 organizational customers and millions of student users, Blackboard is the world's leading education technology company with the industry's most comprehensive student-success solutions. Our mission is to partner with the global education community to enable student and institutional success by leveraging innovative technologies and services.

This role focuses on Cashnet, a Blackboard company, which offers colleges and universities one comprehensive platform to manage the campus payment experience. Cashnet provides secure transaction services to over 700 campuses in Higher Education, reaching 5 million students nationwide. The robust suite of solutions rests on a PCI-compliant platform that is seamlessly integrated to adapt to the most challenging Higher Ed environments.

As Product Owner, you will be responsible for driving and defining the requirements of new products and services within our company. You’ll have a solid grasp on data analytics, strategy, requirements documentation, and Agile/Scrum methodologies in order to deliver a high-quality product to increase company revenue.

Specific responsibilities will include:
  • Serving as Product Owner for two or more teams of moderate complexity
  • Evaluating data and insights for comprehensive strategy and initiative planning
  • Collaborating with Product Design team, Product Management, the Scrum team, and other stakeholders to establish timeline workflows, goals, and detailed requirements
  • Using data and analytics as a basis for road mapping
  • Facilitating negotiation priority between stakeholders to ensure the highest quality product is delivered
  • Consolidating Epic data into user stories and other necessary product requirements
  • Establishing initiatives and aligning with cross-functional product and organizational goals
  • Writing user stories (acceptance criteria, definition of done, in scope/out of scope, and other supporting documentation) and prioritizing the backlog
  • Ensuring that our product aligns with our company’s mission and goals
  • Ensuring the delivery of high-quality requirements based on the strategic vision of Product Management
  • Executing SDLC processes as defined while identifying process inefficiencies to the team

The Candidate:
  • Has a bachelor’s degree or equivalent work experience
  • Has 2+ years of experience as a Product Owner, Business Analyst, or in a related field
  • Has 2+ years of Agile experience
  • Has a good understanding of Agile methodologies, a technical understanding of products, and is up-to-date on industry standards and best practices
  • Has a solid understanding of the product lifecycle and software development lifecycle processes
  • Has strong communication skills
  • Pays accurate and precise attention to detail
  • Can build strong interpersonal relationships with Product Management, UI/UX/Design team, leadership, senior management, and internal and external stakeholders
  • Is comfortable working with multiple teams that are in-house, remote, and internationally located
  • Certification for Pragmatic Marketing or Product Ownership is preferred
  • An in-depth understanding of Agile methodologies, products, and industry standards and best practices is a plus
  • Experience with Agile tools such as JIRA/Confluence, Portfolio, Pivotal, etc. is desired
  • Experience performing customer analysis is beneficial
  • Experience identifying and communicating cross-functional dependencies is preferred

The Team & Office:
Blackboard has an office in the artistic and vibrant city of Alameda, CA.
  • Office is right off Harbor Bay Parkway
  • A quick drive to Oakland International Airport and easy access to Interstate 880
  • Free shuttle service from BART provided by the business park
  • Nearby restaurants include Oscar’s Grill, Jim’s On the Course, and La Penca Azul.
  • Less than a 15-minute drive from South Shore Center and Park Street in downtown Alameda

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.