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Business Intelligence Analyst, Employee Metrics At Bell

Location: Toronto, Ontario

Job Description

Req Id: 200877

Bell is a truly Canadian company with over 138 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Corporate Groups offers best practice services to support the organization, including Finance, Legal & Regulatory, Brand, Corporate Services – including HR, Communications, Real Estate, Security and Procurement & Value Creation.

The HR Analytics team is accountable for leading advanced analytics initiatives across Human Resources, encompassing all employee data for Bell’s 50,000 employees. The team is responsible for implementing analytical strategies and solutions to take advantage of the vast amounts of workforce-related data from a multitude of data sources. Data services provided include complex analytics, data mining, segmentation, and predictive modeling.

The team is currently going through a major evolution from both a technology and strategic perspective, moving from producing standard reporting on a limited data set to empowering Human Resources professionals with data driven action-oriented insights. The team will also have a critical role to play in leading the change management roadmap for advanced analytics capability and capacity across the HR organization.

Under the supervision of the Sr Manager, HR Analytics, the BI Analyst will be called to provide analytical consultation, conduct advanced analytics and data mining, employee segmentation, predictive modelling and provide analytical insight to support optimal people decisions and strategic planning. The BI Analyst would also be involved in the change management and education on analytics to the HR community.

This is a unique and exciting opportunity to be part of an evolving Human Resources Reporting team and help execute on key reporting initiatives. You will have opportunities to apply and expand your skills by working with experts in the field, using state of the art BI tools and driving significant people mandates within Bell.

Key Responsibilities:

  • Work with HR clients to understand people opportunities, validate assumptions, ensure applicability and determine desired outcomes
  • Translate business requirements into actionable analytic solutions
  • Explore HR sources of information to uncover new HR business opportunities
  • Exercise leading edge analytics skills working with large data volumes to explain and predict employee behavior using predictive modeling, text mining, optimization, segmentation and other data mining techniques
  • Interpret results using business judgment and communicate insights through presentations to all levels of management
  • Partner with HR leaders to determine required decisions based on data implications
  • Deliver within agreed-upon timelines on key projects and data strategies that directly support key people drivers
  • Explore new sources of information to expand insight opportunities and work with HR reporting team to implement into overall data architecture
  • Provide technical expertise and implement best practices

Required Competencies:

  • You have a Bachelors degree, Masters, or PhD in a discipline such as:
    • Business analytics / business intelligence
    • Applied math / statistics
    • Computer science
    • Applied science / engineering
    • Economics / econometrics
    • Management science / operations research
    • Or related area
  • You are highly analytical and understand the basic principles of working with large and complex data sets
  • You have the ability to leverage insights and opportunities from data and metrics to build analytical solutions and make recommendations
  • You have knowledge of, and preferably experience with leveraging visualization tools, predictive analytics, text analytics and other data mining or Big Data tools and techniques
  • You are able to manage multiple projects and priorities

Preferred Competencies:

  • Experience in Human Resources
  • Experience with SQL and database systems such as SQL server, Teradata, Oracle
  • Experience with analytical tools such as SAS or R
  • Demonstrable history of collaboration, communication skills and business acumen
  • Strong aptitude to recognize opportunities for improvement in day-to-day work and take appropriate actions



Bilingualism is an asset (English and French)

Additional Information:

Position Type: Management
Job Location: Canada : Ontario : Don Mills || Canada : Quebec : Montreal
Application Deadline: 10/05/2018

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

Created: Canada, ON, Toronto