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Director Information Services and Technology and CIO At BC Transit

Location: Victoria, British Columbia

Job Description

Job Description:
The Director, Information Services and Technology and
CIO s role is to provide vision and leadership for the
development and implementation of information technology
and digital initiatives that result in strong business
solutions. The Chief Information Officer directs the
planning, design, and implementation of enterprise IT
systems in order to improve cost effectiveness, service
quality, technology integration, and business
development. This individual is responsible for all
aspects of the organization s information technology and

Key Accountabilities:
Strategy & Planning
and Board of Directors on matters involving
information and technology.
achieve business goals by fostering innovation,
prioritizing IT initiatives, and coordinating the
evaluation, deployment, and management of current
and future IT systems across the organization.
departmental goals and objectives to meet
deliverables; conduct annual service plans to
monitor progress against the plan.
definition of a portfolio of enterprise IT capital
projects, ensuring proposed projects meet business
and funding requirements.
enterprise-wide disaster recovery and business
continuity plan.
ensure appropriate policies and procedures are being
planned and implemented in accordance with a
holistic IT framework and data architecture,
including new smart fleet technology and associated
back office infrastructure support.
internal IT resources and external entities,
including government, vendors, and partner
or re-engineering of the IT organization.
Operational Management
including Help Desk and technical support, and lead
the development of service level agreements with
business owners.
procedures, including those for architecture,
security, disaster recovery, standards, purchasing
and service provision.
of IT-led projects, communicating milestones to the
executive team, department leads, support staff and
end users.
applications to determine operating costs,
productivity levels, and upgrade requirements.
information systems.
recommendations for the improvement of the IT
infrastructure and IT systems.
outsourced and consultant contracts and service
levels of staff, including project managers and
executives engaged in resolving complex,
multi-stakeholder issues where IT is part of the
compliance requirements, regulations, and audit
with IT investments.
technology annual operating and capital budgets.
cost/benefit analyses for IT spending and
cost-effective investment of financial resources in
IT systems and resources, including staffing,
sourcing, purchasing, and in-house development.
organization of all IT staff in accordance with
corporate budgetary objectives and personnel
ensure compliance with stated goals, guidelines and
Research & Development
especially as they relate to the delivery of transit
solutions, including current technologies and
prices. Advise, counsel, and educate executives and
management on their strategic, operational and
financial impact.
solutions in support of new initiatives,
opportunities and procurement efforts.

Job Requirements:
Education and Experience
or related discipline is preferred. A Masters is
considered an asset.
processes, management, budgeting, and business
office operations.
processing, hardware platforms, enterprise software
applications, and outsourced systems, including
Oracle environments.
characteristics, features, and integration
business requirements analysis through to day-to-day
and objectives.
regulations as they relate to IT.
principles, practices, and procedures.
Personal Attributes
user-friendly language.
collaborative environment.
achieve results in a fast-paced environment.
Core Competencies
Occupational Health and Safety Knowledge - Is
knowledgeable about workplace health and safety, places
high importance on safety and diligently follows safe
operating procedures; promotes and displays a positive
safety attitude and is proactive about safety for
themselves, peers and customers.
Customer Service - Demonstrates a commitment to public
service, serves and satisfies internal and external
customers, holds themselves accountable for quality
Leadership - Inspires and motivates employees to
increase engagement, deliver results, accomplish tasks
and achieve goals; provides feedback and coaching to
enable employees to be successful and develops them for
potential future positions through the application of
the Performance Management Program; recognizes employees
whose actions support the vision, values and objectives;
identifies inefficient practices and/ or processes and
implements strategies and solutions to optimize the use
of corporate resources and assets.
Accountability - Assumes responsibility for successfully
accomplishing work goals and objectives and consistently
delivering results; setting high standards of
performance for self and others.
Professional Integrity - Consistently completes work in
a thorough, accurate and high quality manner; follows
through on commitments and adheres to policies and
procedures; strives for personal growth and excellence
and is receptive to suggestions for improvement.
Interpersonal Relationships - Develops and maintains
effective relationships with others, relates well to
people from varied backgrounds and in different
situations, show understanding, courtesy, tact, empathy
and politeness.
Innovation - Develops new insights into situations and
applies different and novel solutions to make
Collaboration - Builds an effective team that
understands and supports the vision, values and
objectives of the organization; shares the strategic
direction, provides clarity as needed and recognizes
team accomplishments; proactively works with team
members to address and resolve any conflicts.
Communication - Provides regular, consistent and
relevant information to others and ensures appropriate
individuals are informed; listens carefully to others,
asks questions or clarification and responds
thoughtfully; communicates in a clear and concise manner
using appropriate content, style and method of
communication to suit the needs of the individual or

Additional Information:
the recruitment process.
Record Check.
vacancies as required.

BC Transit Offers:
Langford depots
dependent passes