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Manager, Product Development At BC Assessment

Location: Victoria, British Columbia

Job Description

Job Description:
Portfolio Development opportunities?
information products and services?
functional requirements recommendations?
technology?
innovation and change?
The Manager, Product Development is a dynamic, newly
created role that comes with key accountabilities.
Working under the guidance of the Director, Property
Information and Marketing, your primary responsibility
is to champion the proactive and creative
conceptualization, design, development, prioritization,
implementation and ongoing improvement of property
information products and services with, and for,
internal and external stakeholders. Always maintaining a
strategic focus and customer perspective, you will
ensure the presentation of these products and services
is done in a meaningful, clear and intuitive manner; one
that drives strategic organizational and customer value.
You will develop business cases; report on progress and
KPI s; support requirements definition and user
acceptance testing; and participate in all aspects of
implementation planning and execution, including
training and roll out. You will demonstrate exceptional
knowledge of User Experience and Service Design best
practices, as well as proficiency with analytics and
compelling data-driven storytelling. You will also
provide directional input to improve service delivery
and customer satisfaction.
In order to be successful, you must be an impeccable
communicator and be able to bring out the best in people
and their ideas through brainstorming and presentations.
You must also be able to inspire and lead specialized
direct reports and indirect team members from
departments across the organization on a variety of
innovative projects and change initiatives. This role is
exciting and we are looking for the best "spark" to fill
it!
Some things you can look forward to achieving in the

first year:
the delivery of the Digital Customer Experience
portfolio
future state vision for products & services that
serve a range of customer segments
customer, product and market insights, including
opportunity identification & ranking, service
blueprints and customer journey mapping
product roadmap innovations
This is a permanent full-time opportunity with a
flexible work location - this role can work out of our
office in either Victoria, BC or Vancouver, BC. This
role does require some travel.
Job Requirements:Education:
Undergraduate degree in computer science, business
administration, marketing, business analysis,
information management, software engineering or
equivalent.

Experience:Eight years recent, related work experience including:
to market roll out planning and execution.
(multi-year, multi-product).
including rapid iteration methodology.
information/data products and services deliverables.
analytics tools for systems management and
development.
specific experience with property information
preferred.
business cases, status reports, and other
documentation as required.
results to senior management and other stakeholders.
stakeholders and end users of all levels.
Note: An equivalent combination of education and
experience may be considered.
Offers of employment are conditional upon a satisfactory
criminal record search. A criminal charge or conviction
will not necessarily preclude employment with BC
Assessment. However, a recent criminal charge or
conviction found to be related to the intended
employment may result in the loss of an employment
opportunity.