A company with purpose Founded in 1846, Laurentian Bank Financial Group is a diversified financial services provider whose mission is to help its customers improve their financial health. The Laurentian Bank of Canada and its entities are collectively referred as Laurentian Bank Financial Group (the "Group"). With 3,300 employees guided by the values of proximity, simplicity and honesty, the Group provides a broad range of advice-based solutions and services to its retail, business and institutional customers. With pan-Canadian activities and a presence in the U.S., the Group has $45 billion in balance sheet assets and $30 billion in assets under administration. A commitment to transform and reimagine banking Three years ago, Laurentian Bank Financial Group launched a 7-year plan focused on becoming a better and different bank to address advancements in technology, globalization of banking and most importantly to better meet our customers' needs. To achieve this, employees across the bank made brave moves in an effort to build a stronger foundation, invest in profitable growth and improve financial performance. In fact, in the second quarter of 2019, we continued to make important progress on our key initiatives; investment in our people, processes and technology remains a primary focus and we'll be launching our new personal digital banking offering this fall. People led change ... customer obsessed, resourceful and versatile leaders required Reporting to the VP, Customer Experience, the AVP, Product Management & Strategy is responsible for establishing the strategic direction for Laurentian Bank's Personal Digital Banking and B2B Bank's product and service offerings. This includes collaborating with partners and leading a high-performance team to optimize existing products through end-to-end product customer journey management and expanding the bank's product offering by reimagining banking products to exceed customers' expectations.