Le secteur des Technologies de l'information est responsable du développement technologique, de l'architecture, de la sécurité et de l'infrastructure d'entreprise. Le groupe réunit tous les aspects du développement des systèmes pour créer des solutions permettant de répondre aux besoins actuels et futurs de l'organisation. Prenez part à la croissance de la Banque en participant à des projets technologiques stimulants au sein d'une équipe dynamique. LBC Tech s'engage à créer un environnement favorisant la diversité et l'inclusion. Nous sommes fiers d'être un employeur offrant à tous les mêmes opportunités et nous encourageons les postulants des groupes désignés par la Loi sur l'équité en matière d'emploi. Veuillez vous référer à la version anglaise de ce poste pour prendre connaissance de la description. Reporting to the Senior Manager, I.T. Infrastructure, the Senior Systems Administrator (VMware/Storage) will be responsible for planning, installation, documentation, and support of distributed server infrastructure hardware and software. The successful candidate will have experience in delivering stable and cost-effective systems that support the organization's I.T. applications, infrastructure, and services. The role will be focused on the virtual environment and storage infrastructures.
Directs the I.T. Service Desk on issues related to servers and/or storage. Directs second level (desktop support) analysts on issues related to servers and/or storage. Leads the creation of service level objectives and reporting as required. Provide standard server administration operations including service management, incident management, change management, and problem management. Manages shared storage and backups. Responsible for Incident, Change and Problem Management. Aligns I.T. support services priorities and expenditures with the business direction as set by the I.T. Senior Leadership. Plans and schedules the installations/upgrades of new hardware/software. Helps to establish and monitors key performance indicators, taking effective action where results are below SLA targets. Ensures that effective ITIL-based best practices are maintained for interactions with support vendors. Provides input on hardware/software purchases. Support of 24/7 production systems.
University Degree in Computer Science or equivalent, and 4 to 6 years of related experience. or College Diploma in Computer Science or equivalent, and 7 to 10 years of related experience. 10+ years of UNIX experience in a 24x7 operating environment. 10+ years of experience in supporting Oracle database applications in a UNIX environment. Experience delivering I.T. services and operations within outsourced services environment. Experience supporting Progress running on AIX and Oracle running on Solaris. Experience managing MQ Series on Unix servers. Experience applying ITIL best practices is an asset. Expert level experience in capacity planning, systems performance and tuning in a Unix environment. Experience working within Incident, Change and Problem Management processes. Proficiency with Microsoft Office products, including Word, Excel and Powerpoint. Excellent organizational and time management skills. Demonstrated interpersonal, verbal and written communication skills. Familiarity with 5S, Kaizen Principles, Six Sigma or other Continuous Improvement methodologies is an asset. Knowledge of and demonstrated ability in core competencies including teamwork, adaptability, conceptual, analytical, problem solving, judgement and decision making. Bilingual (English/French) verbal and written communication skills are an asset. Other On call availability. After hours and weekend implementations management and coordination.University Degree in a technical or business-related discipline and 5 to 6 years of related work experience role in a 24x7 operating environment. or College Diploma in a technical or business-related discipline and 7 to 10 years of related work experience role in a 24x7 operating environment. Experience applying ITIL best practices is preferred. Expert level experience with VMware, EMC storage, Windows Server 2008/2010,and Linux. Senior level experience with web servers/SQL servers installation and support, Experience managing or delivering I.T. services and operations within outsourced services environment. Bilingualism (English/French) communication skills are an asset. Note: On-call availability required in order to support after hours and weekend implementations management and coordination.