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Digital Channel Manager At Bank of America

Location: Los Angeles, California

Job Description

Job Description:

The Card Digital Sales & Service team is responsible for driving card sales and delivering a winning customer experience in digital channels. The team works closely with product, design, technology, marketing, legal, risk and compliance partners to drive the business forward. This team mate will be responsible for managing platform/ process capabilities and driving a best-in-class digital experience, focusing on improving our funnel efficiency to drive higher card sales.

Required Skills:

  • Experience managing projects and strategic initiatives
  • Attention to detail and strong process management skills
  • Outstanding organizational and planning skills; adept at balancing multiple and competing priorities
  • Aptitude for problem solving and ability to adapt to changing business demands
  • Demonstrated ability to influence across multiple internal groups
  • Bachelor’s degree or equivalent

Desired Skills:

  • Card product/ digital experience
  • Experience with Agile software development methodology

Enterprise Job Description:

Fully Directs and initiates eCommerce/ ATM marketing programs, initiatives, channel strategy and research projects. Leads teams who works closely with business partners in creating new eCommerce/ ATM strategies for physical and electronic channels and implementing new marketing approaches. Act as the architect for one or more eCommerce product development projects, leveraging technical acumen to help design and/ or implement systems and user acceptance tests. Directly involved with the largest and/or most complex projects and/or initiatives. Has management responsibility. Is responsible for hiring, managing, training and developing associates.

Shift:

1st shift (United States of America)

Hours Per Week:

40