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Banff Depot, Sightseeing Bus Coordinator At Banff Jasper Collection by Pursuit

Location: Banff, Alberta

Job Description

Overview

We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations.

We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences.

  • Our Vision is to be the world’s leading provider of experiential adventure travel.
  • Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences.

Responsibilities

Under the direction of the Bus Director, the Summer Sightseeing Bus Coordinator will oversee the day to day operations of the Brewster Sightseeing Tours and Brewster Banff Airport Express services. Responsibilities include;

  • Dispatch drivers to the appropriate pickups as per manifest demands
  • Ensure a high level of customer service is given to each guest while working out of the Pursuit Transportation Bus Director location
  • Oversee all regular scheduled services coming into Banff from all Pursuit operating locations
  • Organize and confirm passenger manifests for our scheduled service drivers
  • Understand the drop off and pick up locations for all Brewster Banff Airport Express and Bewster Sightseeing Tours services
  • Adding appropriate notes to reservations for when guest “no show”
  • Communicate to all Explore Rockies Front Line staff and regional hotels when scheduled services are running late or delayed
  • Ensure that all targets are being maintained
  • Ensure that assigned locations are kept clean and tidy
  • Maintain an excellent relationship with affiliates and drivers
  • Ensure all Brewster Sightseeing tours and Brewster Banff Airport Express services depart assigned destinations on time

Qualifications

The ideal candidate will possess the following knowledge, skills and abilities:

  • Able to communicate fluently in English
  • Secondary language skills are an asset
  • Mature and possess a proven ability or desire to work effectively in a fast paced environment
  • Proven leadership skills
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

Work Environment

  • Contract dates; now to October 2019

EEO Information

Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.