Bandago provides specialty vans ideally suited for the music industry, mobile marketing, and customers requiring nationwide and long-term travel. More than your average rental car company, Bandago provides solutions for our touring clients, with unparalleled customer support and additional logistical assistance. Bandago is seeking an enthusiastic, articulate Sales Support Associate.
The Sales Support Associate will handle many responsibilities and requires the ability to handle multiple tasks accurately, efficiently and with minimal supervision. The position requires organization, flexible scheduling, and the ability to prioritize the following list of job duties:
Our Sales Support staff answers phones, books rentals, answers email, text and chat correspondences with clients, organizes documents, provides support to our Nationwide Rental Staff, responds to client concerns on rental policies and billing, responds to service/repair/breakdown situations and guides the client through our rental process from booking through billing.
The employee will work from an office at our new location in Stone Park as a Sales and Support Associate and will have some additional client-facing duties on site (assisting rental staff by making reservations for walk-in clients and taking payments via credit card). The schedule for this position will be 7 am - 4 pm Tuesday through Friday and 8 - 5 on Saturday, as we are expanding our weekday phone hours to be open at 8 am Eastern Time.
Background/Interest in the touring music industry is highly valued in this position as our main clientele are touring artists, but we also serve many other types of businesses, film and television productions companies, churches, limo companies as well as vacationers and anyone who needs cool vans.
MS Office/Google docs/Excellent phone etiquette/Excellent communication and interpersonal skills/Problem solving
Knowledge/experience in the touring music business, geography, automotive mechanical interest/knowledge.
To apply for the position, reply to this email with a cover letter and resume in the body of an email. Emails with attachments will not be opened or considered.
Job Type: Full-time
Salary: $14.50 /hour