As Key account manager you will be in direct contact with large retail accounts in Canada and USA. You will be responsible for creating product offerings in a variety of categories including art, mirrors, lighting, rugs, accessories and accent furniture. You will be managing customer requests and develop strategies to grow the current business. You will report to the VP Sales and Head of key accounts.
- Manage Customer relationships and direct communication;
- Proactively assess, clarify, and validate customer needs on an ongoing basis;
- Develop strategies that will meet the corporate sales budget and expected profitability;
- Responsible for project planning related to customer (meeting notes / recaps), management of resources and support teams to reach project completion;
- Plan and oversee customer meetings at the Montreal office;
- Oversee sampling for customer;
- Understand specific account programs and costs;
- Understand customer vendor manuals and be point of reference for all support teams;
- Communicate project guidelines and needs with Product Development team, and actively participate in development of custom art, lamps, mirror, accessories and accent furniture programs for large retailers in Canada and USA;
- Communicate/negotiate with factories on account-specific projects;
- Oversee the tracking of the development of account-specific samples and prototypes;
- Approve pre-production samples with product development team;
- Work with the Marketing/ Graphics Support team for packaging, labels and general graphics;
- Review customer orders when received;
- Communicate project details and information to purchasing department for orders.
REQUIRED SKILLS AND ASSETS
- Experience in retail / manufacturing / consumer goods;
- Adaptable to shifting priorities, ability to work on multiple projects at once;
- Goal oriented, highly organized, detail oriented and efficient at multi-tasking, with strong analytical skills;
- Ability to make decisions;
- Masters the following programs: PowerPoint and Excel.
Senior account manager/Principal recruitment advisor
Ext : 114
Please note only candidates being considered will be contacted.
Type d'emploi : Permanent