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Information Technology Specialist I (Government) At AT&T

Location: Dallas, Texas

Job Description

- Identifies user requirements and describes services available or refers inquiries to other

staff

- Provides technical support of a limited scope to users and assists them in defining

and solving computing problems within well-defined areas of responsibility

- Assists in preparing documentation of supported products for users

- Assists in preparing user training materials and conducts training sessions as assigned

- Performs programming tasks of limited scope to assist users

- Applies knowledge of computer science principles, information management principles, data processing functions, and Automated Data Processing (ADP) hardware and software systems structures and operations, and computer programming languages and techniques to solve automation problems

- Addresses scientific engineering or business objectives by writing, modifying, or adapting computer programs in machine level, assembly, and third or fourth generation programming languages

- Interfaces with and uses minicomputer and main computer systems in addressing project

objectives

- Identifies and uses standard, unconventional, and original mathematical, algorithmic, and programmatic approaches to define, plan, organize, design, develop, modify, test, and integrate database or data processing systems, computer hardware systems, and simulation models

- Formulates architectural designs, functional specifications, interfaces, and documentation or hardware or software systems, considering system interrelationships, operating modes, and software or equipment configurations

- Develops design specifications by inspection and analysis to offset various malware and to

protect and defend USCYBERCOM infrastructure

- Researches unconventional application of software and operating systems in designing and developing new methodologies, significant modifications or adaptations of standard techniques

- Develops project plans, guidelines and controls

- Performs entry-level IT administration and functions such as, user adds, moves and deletes, backup and restore, preventive maintenance, and upgrades

- Assists with the planning and coordination of software and applications upgrades, and Hypertext Markup Language (HTML) and Web development

- Installs, upgrades, and configures personal computers and peripherals including modems, printers, disk drives, memory and other system boards, keyboards, and monitors