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Implementation Consultant At AssetSoft

Location: Markham, Ontario

Job Description

The role of the Implementation Consultant is to be a primary point of contact for a portfolio of clients, managing the full software implementation life cycle including installation, business process analysis/workflow design, configuration, training, user testing, and overall project management. The individual is expected to work alongside other team members to proactively support the management of their consulting practices. The Implementation Consultant must be detail-oriented, anticipatory, organized and able to work independently in a fast-paced environment while managing confidential information. They should also have a good command of Accounting and Real Estate and Investment Management and accounting knowledge would be an asset.

Responsibilities:

An Implementation consultant provides an elevated level of client support according to the needs of the specific clients assigned. This role includes, but is not limited to the following primary duties:

  • Draft Project Plans, direct weekly project meetings, own status reports and issues resolution
  • Develop and manage strong client relationships
  • Become solution expert in all of the real estate specific software Assetsoft supports, providing remote and onsite product consulting and training as part of implementation (software supported include, but not limited to Yardi, MRI, Microsoft Dynamics, Costar)
  • Provide maximum value for each customer, consuming all hours positioned within the Statement of Work
  • You are also required to carry out all the tasks that may be incidental to the performance of your duties and responsibilities, and such other tasks as the Employer may reasonably direct from time to time

Education:

  • A Bachelor’s degree in technology or business or equivalent combination of education and experience.

Qualifications:

  • 3+ years’ experience with enterprise class software implementation delivery in a project management or business analyst role
  • Experience designing and drafting project management deliverables
  • Demonstrated ability to drive customer projects to timely completion
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group: executives, managers, subject matter experts, and software developers
  • Be a self-motivated team player ready to embrace a fast paced, high growth environment
  • Identify and lead internal efforts at improving PS effectiveness and efficiency
  • Multi-task and function efficiently with very aggressive schedules/timelines
  • Apply technical and functional leading practices as applicable to each project
  • Proven background in technology consulting and medium to large scale technical roll outs
  • Knowledge of accounting and business process in real estate and investment management
  • Experience supporting technical areas of implementation and PM
  • Completed training delivery as part of consulting track
  • Excellent analytical and problem solving skills
  • Familiarity with Microsoft SQL would be an asset
  • PMP Certification and/or equivalent combination of related coursework and experience
  • Ability to travel between 50 - 75%

LOCATION: markham On, CANADA

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