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HR Business Partner At Aptean

Location: St. Catharines, Ontario

Job Description

Would you like to be a part of the organization where high energy meets intellect? If you get excited by solving puzzles and working in a collaborative environment, then Aptean wants to work with you!!

Aptean provides very specific industries with very specific ERP, supply chain management, and customer experience solutions. In today’s fast-paced, highly competitive economy, organizations don’t have time to waste forcing homegrown software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds – with industry-specific solutions instead of generic software, expert support instead of making you go it alone, and a steady influx of new ideas instead of the status quo. That’s why over 7,000 highly specialized organizations in more than 20 industries and 74 countries rely on Aptean to streamline their everyday operations.

Aptean is focused on providing products and solutions to customers in specific verticals. Our products are rich in feature and functionality and delivered on premise, SaaS and Hybrid delivery models. Aptean’s products deliver value at lowest total cost of ownership and scale with needs of our customers. Most of our products and solutions are leaders in the vertical market segments they serve.

Aptean uses its core values of Drive For Results, Win Together, Foster Innovation, and Be Courageous to guide its employee community to serve every customer in every geography and market.

Reporting to the North America Director of Human Resources - this role will partner with clients at all levels of the organization and HR colleagues to provide support and consultation in the key disciplines of Human Resources, such as compensation, employee development and engagement, employee relations, performance management, and workforce planning.

The HR Business Partner:

  • Understands the company’s business strategy and helps drive results through the engagement and development of our people.
  • Maintains pulse of the people and recommends/implements programs to increase employee engagement and productivity.
  • Partners with leaders from assigned area of business.
  • Has a good understanding of HR transactional processes.
  • Leads various projects across the company or assigned business units.
  • Consults with departmental management teams, providing HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Ensures employee data accuracy and integrity.
  • Provides day-to-day performance management guidance to managers (coaching, counselling, career development, disciplinary actions). Works closely with managers and employees to improve work relationships, build morale, and increase productivity and retention.
  • Makes recommendations to effectively resolve problems and issues by using the company´s standards, practices, policies, procedures, government regulation and law.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
  • Provides HR policy guidance and interpretation. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
  • Works with the M&A team and other departments to ensure successful integration for all acquisitions.

This Human Resources Business Partner is an exciting opportunity to drive a high performance culture with a growing product line in Aptean’s Canadian business. Teaming with local leaders and a global HR team, you will have the opportunity to help shape an environment where people come to grow and be challenged, while being mindful of our need to be consistent and compliant with policies and laws.


Bachelor’s degree required, master’s preferred.

Work Experience

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 year and a Master’s degree; or a PhD without experience; or equivalent work experience.


  • Excellent knowledge of multiple human resources disciplines, including compensation practices, organizational diagnosis, employee relations, performance management and Canadian employment laws and practices.

Skills and Abilities

  • Must be customer-focused, have excellent problem-solving, organizational, written and verbal communication and interpersonal skills.
  • Must deal effectively with ambiguity, recognize trends and identify systemic approaches to solving problems in a dynamic organization.
  • Ability to accurately interpret and apply policies and procedures to resolve HR administrative issues.
  • Ability to proactively resolve issues, exercise good judgment, ownership, prioritization and display critical thinking.
  • Ability to use business acumen and strategic thinking to provide leadership with proactive solutions
  • Proficiency in Microsoft Word, Excel & PowerPoint. Experience with H.R. Information Systems a plus. Technical Acumen is required.
  • Must be able to maintain accuracy and meet deadlines while handling multiple projects.

If you are determined to give your best every day and you are seeking an opportunity to work with an amazing group of people, then apply online today!

If you require any accommodation assistance throughout the recruitment and selection process, please send an email to or contact us at 888 506 0711 and ask for Human Resources. Let us know the nature of your request and your contact information and we would be happy to assist you.