The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviours in all actions and interactions in order to create a positive Customer First experience.
POSITION TITLE: Stock Associate
REPORTS TO: Store Management Team or Stock Lead (where applicable)
STATUS: Part Time
- Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources.
- Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.
- Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.
- Support, understand and adhere to AEO visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.
- Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.
- Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store; recommend and execute merchandising adjustments in compliance with AEO visual standards.
- Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance.
- Partner with store leadership to complete stock transfers and process damages.
- Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
- Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership.
- Aware of and follow Loss Prevention policies; advise management of any unusual internal or external activity
- Understand and adhere to all company policy and procedures.
- Previous stock experience preferred.
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
- Demonstrated collaborative skills and ability to work well within a team.
- Ability to receive feedback and take action when appropriate.
- Ability to stand and move about for long periods of time; reach, bend, stoop, etc. to handle products.
- Ability to work a flexible schedule (subject to applicable law) to meet the needs of the business, including holidays, nights and weekends.
- Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment.
- Ability to lift cartons weighing up to 25lbs.
- Proficient with technology