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Communications & External Relations Manager At American College of Surgeons

Location: Chicago, Illinois

Job Description

The ACS Cancer Program Communications & External Relations Manager is responsible for developing the Cancer Programs communication strategy with accredited programs, volunteers and member organizations, and manages all communication vehicles including newsletters, web content, and social media strategies. This position will manage program membership, new leader and member orientation and on-boarding, member organization relationships and relevant committees, state chair and cancer liaison program initiatives, and supports advocacy committees; working in collaboration with the ACS Washington office to support advocacy efforts. This position develops and manages staff and is responsible for contributing to the Cancer Programs budget.

This exempt position will report to the Administrative Director, Cancer Programs in the Division of Research & Optimal Patient Care.

Primary Responsibilities:

  • Develops the Cancer Programs communication strategy with accredited programs, volunteers and member organizations, and manages all communication vehicles including newsletters, web content, and social media strategies. Works in collaboration with the Division of Integrated Communications on plan strategies.

  • Manages relationships with more than 50 member organizations and related committees including working with executive directors and member representatives to identify and support collaborative activities.

  • Manages the activities of the Commission on Cancer state chair network and cancer liaison program committees and initiatives. Supports Cancer Programs advocacy initiatives including providing staff support to volunteer committees, serving as the representative to One Voice Against Cancer and works collaboratively with the ACS Washington office to support advocacy efforts.

  • Manages program membership, new leader and member orientation and on-boarding.

  • Develops and manages staff and is responsible for contributing to the Cancer Programs budget.

  • Other duties as assigned.

  • Bachelor’s degree from an accredited college or university is required.

  • Minimum of 5+ years of experience managing communications in a similar role is required.

  • Experience managing staff is strongly preferred.

  • Experience developing and managing budgets is strongly preferred.

  • Excellent communication skills (verbal and written) necessary to effectively interact with all levels of organization.

  • Capable of providing excellent customer service.

  • Attention to detail and organizational skills.

  • Must be able to multi-task.

  • Strong working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint).

  • Display high level of energy and thrive in a fast-paced environment.

  • Self-motivated and able to work independently and as a member of a team.

  • Ability to plan and prioritize workload and meet deadlines.

  • Ability to establish strong working relationships with all division teams, management, member organizations, and related committees.


Supervisory Responsibilities: This position is required to make specific work assignments to others and to ensure their timely and accurate completion.

Fiscal Management: This position is required to develop and manage the unit’s annual, program or project budget.

Physical/Work Environment: Fast paced with significant people interaction. No lifting over 20 pounds, minimal reaching bending and stooping. Performs work in a normal office environment with long hours in front of the computer.

Other Necessary Requirements: Evening or weekend duties may be required. Moderate travel (i.e., quarterly) for activities such as out of town meetings is required.

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.
The American College of Surgeons will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities