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Manager, Product Development, Online Learning At American Academy of Orthopaedic Surgeons

Location: Rosemont, Illinois

Job Description

You are self-sufficient and highly motivated, self-directed and possess high energy and a passion for educational design and orthopaedics. You continually demonstrate exceptional communication skills and a solution-oriented attitude. You are known for your ability to juggle multiple responsibilities with great autonomy and initiative. You enjoy working in a dynamic climate, while developing partnerships, both internally and externally in an organization. You have strong project management expertise, outstanding interpersonal, organizational, and communication skills. Your strategic mindset helps you design, develop and adapt products and programs, always staying mindful of educational trends, models and industry standards.

If this sounds like you, please read on!

Primarily tasked with bringing new products to market, the Manager, Product Development will oversee the design, development and launch of critical programs as identified by the content development plan, with guidance from the Curriculum and Planning Team and the Sr. Manager, Programs and Production, Online Learning. Assists team members throughout Education, the Council on Education and Content Committees to identify stakeholder and client needs. Leverages expertise managing the user experience, growing digital engagement, and meeting revenue goals. Collaborates with marketing, communications, platform team, as well as content owners, authors and business partners to ensure effective product management and continuous improvement. The Manager, Product Development will be responsible for identifying and pursuing new opportunities that enhance the value of AAOS membership and help drive the overall Academy product strategy. Identifies opportunities and threats to online continuing education industry, communicates across OLL team. Stays current on adult learning principles, methodologies and evaluation processes. Supports Curriculum & Planning team validation of eLearning courses against objectives and evaluation data, suggests improvements. Serves on a variety of ad hoc task forces/work groups. Contributes ideas to improve operational and strategic effectiveness. Uses organizational skills to manage complex projects, ensuring timely product delivery and cost effectiveness. Works within budgets and schedules, with flexibility to take on cross-functional responsibilities.

Works with the Curriculum and Planning team, Production team and subject matter experts/case developers to identify, analyze, evaluate and design and develop eLearning programs; Manages multiple product lines, responsible for budgeting of new programs, thorough financial analyses and business planning.

  • performs an objective analysis of a potential market opportunity to provide a basis for development
  • summarizes market findings and quantifies the risk, including a financial model
  • makes go/no go recommendations based on data
  • manages proactive communications with relevant stakeholders from strategy through execution
  • provides relevant, timely and easily consumable updates to all internal and external audiences
  • defines key metrics and goals related to project progress and success
  • measures and reports on progress toward metrics and goals

Works extensively with Curriculum and Planning Team, Content Committees, subject matter experts, external developers, and other vendors to create, or support the development of:

  • treatments/charters/design documents
  • narrative scripts/vignettes for video production
  • storyboards (screen layouts, buttons, and icons)
  • navigation charts for interactivity (screen sequences, branch logic, context sensitive help)
  • rapid prototypes and subsequent testing
  • production plans, including timelines and budgets

Works with marketing and communications to introduce product to the membership and provides content and creative input for program marketing and promotions.

  • Defines specific launch goals and strategies
  • Develops launch plans and supporting documentation
  • Ensures cross-organizational readiness
  • Tracks and communicates launch status

Maintains knowledge of industry standards and breakthroughs applicable to development of Academy programs. Makes recommendations to supervisor regarding strategy and development.

TRAVEL: Approximately 10 days per year



  • 4-year degree in Education, Business, Instructional Design or similar experience
  • 5 years Program/Product management experience
  • Minimum of 5 years progressively responsible project management experience in online learning product development.
  • Understanding of new media and educational technology
  • Excellent teamwork, communication, organizational and time management skills
  • Innovative, highly-motivated, and excellent communicator with strong interpersonal skills
  • Strong experience in writing, editing, proofreading, and fact-checking content
  • Experience working with medical or scientific professionals
  • Demonstrated interest in medical/scientific subjects.


  • Previous medical experience
  • Advanced study in Education, Instructional Design, or Instructional Technology
  • Experience applying Instructional Design principles in Adult Education
  • Experience in continuing medical education
  • Familiar with ACCME requirements
  • Undergraduate degree in biological sciences and/or 4 years’ experience in medical program development
  • Experience with CrowdWisdom LMS

If this describes YOU, please apply by sharing the following:

  • Clearly communicate why you are the ideal candidate for this role, providing specific examples and experiences as proof points.
  • Attach your resume, cover letter and any additional materials that support your application.