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Genetic Specialist - Great Lakes At Ambry Genetics

Location: Chicago, Illinois

Job Description

Job Overview

The Genetic Specialist role is responsible for ongoing client education and engagement regarding our clinical offerings, strategic initiatives, and the technology used at Ambry. The Genetic Specialist partners with the Regional Sales Manager (RSM) to manage their territory and supports the sales team in new and existing client interactions. Additionally, the Genetic Specialist may interface with internal departments, providing technical or clinical support as needed.

Job Responsibilities

  • Engage clients in Ambry-centered clinical and technical conversation at scheduled meetings, on phone calls, over WebEx, or via email communication, and field case-specific questions from clients, serving in a clinical support capacity. Work and communicate closely with corresponding account manager and RSM to service clients and effectively manage a territory, traveling (roughly 50% of the time) throughout the territory to interact live with clients, prioritizing time with key strategic accounts
  • Deliver meaningful presentations about the clinical utility of genetic testing and Ambry’s offered solutions to clients and prospective clients
  • Identify and engage with local key opinion leaders, bringing feedback on use back to management, plan and execute local presentations
  • Participate in miscellaneous GS duties, including but not limited to: fielding client jabber calls, fielding Ambry booth at local and regional tradeshows, SFDC entries
  • Recognize areas for improvement based on client interaction and voicing them back to management - including new test options, new gene inclusions/exclusions, training needs, marketing ideas, educational ideas, and overall improvement to the Ambry brand

Job Requirements

  • At least 2 years’ experience in a genetic testing laboratory or clinic site strongly preferred
  • Master's degree or higher in genetic counseling, human genetics, or other healthcare field
    • MS in genetic counseling preferred, board certification a plus
  • Must have a strong understanding of the current state of clinical genetic testing, the advantages and limitations of genetic testing, and a desire to educate community providers about the utility of clinical genetics
  • Must have strong organizational skills, work very well independently, be able to collaborate and communicate with clients and internal team members, and enjoy public speaking

About Us

Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.

At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community. We also support those with genetic conditions through the Mauli Ola Foundation and other nonprofit organizations.

At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Employees at Ambry Genetics have many perks, including an onsite café with complimentary smoothies and infused waters! We also offer access to gym memberships, onsite food trucks, “Lunch and Learns,” and more. Our outstanding benefits program includes medical, dental, vision, 401k, FSA, and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment.

Ambry Genetics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.