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Reliability Engineer At Amazon.com Services, Inc.

Location: San Francisco, California

Job Description


The Global Data Center Reliability team at Amazon Web Services is looking for an Reliability Engineer (RE). The team member will be responsible for design implementation and delivery of data center solutions at all levels from commissioning to data center infrastructure upgrades.

The RE will be called upon to assist in post-occupancy data center evaluations, optimization, and improvements of data center environments globally, which maintain the highest performance standards and utilize innovation to reduce cost and increase efficiency.

The candidate must have experience including troubleshooting, operations, and preventative maintenance of mission-critical facilities and associated MEP components. The engineer may be required to respond to off hour calls in regards to emergency events and contribute to the resolution of various data center performance issues. The engineer should be able to proficiently provide root cause analysis and reports when necessary.

The RE will support multiple internal business organizations during and following data center evaluations as well as ongoing projects within data center facilities. The RE is responsible for communication of AWS’s data center areas of excellence as well as vulnerabilities to provide oversight to management and co-location vendor team. The engineer must be able to communicate any issues and/or risk in a clear and professional manner to ensure appropriate actions are met by internal Amazon stakeholders and relevant vendors.

The RE will be required to travel and manage the delivery of multiple infrastructure evaluations, data center projects, and reports simultaneously across the globe or region in which they are primarily based.

Location preference is East Coast but open to alternative locations for the successful candidate

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.


  • Direct experience leading data center / critical infrastructure audit engagements.
  • Understanding of facility best practices in physical security, life/safety, and fire protection & detection systems.
  • Basic knowledge of telecommunication infrastructure.
  • Experience authoring standard operation procedures or leading change management teams.
  • General understanding of business continuity planning.
  • Experience creating architectural drawings, electrical one-line diagrams, and Piping/Instrumentation Diagrams (PIDs).
  • Experience with power or mechanical modeling software.
  • Experience in circuit breaker coordination studies
  • Experience with AutoCAD, power modeling software
  • Meets/exceeds Amazon’s leadership principles requirements for this role
  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age