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Brokerage Dispatcher MUST HAVE 3PL/BROKERAGE EXPERIENCE At Altis Professional


Mississauga, On

Job Description

Our reputable Logistics client is seeking a Senior Dispatcher to join their dynamic team. The selected candidate will be an account management superstar, who exudes strength in communication (with 3PL Brokerage experience), reliability, time-management, and can display proven customer satisfaction. This is a permanent, full time role that includes a competitive salary and health benefits.

Roles and Responsibilities

  • Manage daily high-volume highway operations efficiently
  • Collaborate with the dispatch team and sales representatives to ensure smooth delivery of all goods
  • Coordinate and manage the most efficient loads to remain cost-effective as a company by consolidation of freight
  • Negotiate rates and any additional charges with the specified carriers
  • Communicate all relevant information to drivers and customers with respect to delays on shipping schedule
  • Determine the best delivery methods and find opportunities to optimize the company's profit margin where possible
  • Process loads using accurate data entry, verify contact information and contact carriers discuss equipment needs
  • Set up shipping schedule and book delivery appointments as required

Qualifications and Experience

  • MUST have recent (last two years) experience negotiating pricing or dealing with carriers in ground freight
  • MUST have experience with cross-border, brokerage, 3PL carriers in previous roles
  • Excellent written and verbal communication skills
  • Ability to work in a busy environment with on-going, unexpected customer issues while keeping your cool
  • Minimum 3 years' experience as a dispatcher with experience handling large customer accounts
  • Proficient in MS Office Suite
  • High-volume dispatch experience while working under pressure is required
  • Knowledge of SAP, AS 400 or any other ERP software systems considered an asset

Education and Certifications

Minimum education required: High School Diploma

Preferred field of study: Engineer

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