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Customer Service Rep Finance At Altair Engineering

Location: Canada, Canada

Job Description

Altair ProductDesign is a global, multi-disciplinary product development consultancy of more than 700 designers, engineers, scientists, and creative thinkers. As a wholly owned subsidiary of Altair Engineering, Inc. (www.altair.com), this cross-functional organization is best known for its leadership in combining human and machine creativity to fuel innovation, automate processes, and develop new methods. Altair ProductDesign firmly advocates a user-centered, team-based design approach, and utilizes proprietary simulation and optimization technologies to help clients bring innovative, profitable products to market faster.

Description:

  • Bilingual Analyst to review dealer requests for incentive payments. This is a full time position (M-F, 8:30-5). Ability to clearly communicate to dealers in English and French about technical issues related to incentive claiming. In addition, maintain process controls and metrics. Communicate issues to other team members and Supervisor.

Skills Required:

  • Demonstrate ability to learn program rules and analyze / approve / deny incentive claims. Work in a team atmosphere Multitasking using phone and computer (Excel / Outlook / Internal systems).

Experience Required:

  • Previous experience as a claims analyst / working in a call centre environment. Experience working in bilingual atmosphere.

Education Required:

  • University or College education preferred-with a business focus.
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