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Director, Product & Pricing At Allianz Global Assistance


Kitchener, On

Job Description

Position Summary

Direct the day-to-day operation of the Department. Coach, direct and develop staff. Approve associate-related activities concerning hiring, training/development, and evaluation of staff performance. Create and manage a budget. Lead the strategic planning, development, implementation, communication, administration and compliance of the Product segment. Develop long term strategies to support growth, profitability, vision and mission.

What You Will Be Doing:

Build a winning culture, with enthusiastic leadership and the ability to communicate and connect with all levels of Associates, members of the business, and other relevant internal or external groups. Ultimately responsible for the attraction, retention, motivation, and engagement of associates and for driving the behaviours required to build the desired culture.

  • Establish, manage, measure and achieve department goals. Accountable for the overall effectiveness and performance of the department including ensuring the department is appropriately staffed and structured to meet business needs.

  • Supervise, coach and develop staff to ensure efficiency of the department, satisfaction of customers and clients, and to maximize associate performance.

  • Hold regular one-on-one’s and team meetings; contribute to team engagement.

  • Actively manage performance; identify training needs and provide post-training support.

Lead the strategic planning, development, implementation, communication, administration and compliance of the Product segment. Develop long term strategies to support growth, profitability, vision and mission.

  • Analyze the organization’s competitive position by considering market and industry trends. Gather market intelligence data and provide recommendations on a long term (3-5 year) strategy for Allianz’s Product segment, based on analysis, key indicators, and market competition.

  • Develop and implement procedures for work flow efficiencies.

  • Manage forecasting, budgeting, resource allocation, and continuous improvement processes.

  • Develop and implement quality management systems.

  • Review risks and adjust plans and strategies as necessary.

  • Increases competitiveness in market through effective enhancement of products, ratings and underwriting practices

  • Liaise with senior executive team on operational decisions relating to Product.

  • Achieve operational targets, generate results and improve the organization’s operational effectiveness

  • Analyze and interpret key indicators in order to provide direction to other managers and senior management team members. Prepare, analyze and disseminate various reports for internal or external use.

  • Provide direction to Product, Underwriting, Claims and Travel Assistance departments on product and policy intent.

What Skills and Experience We Require:

  • 10+ years of experience in a Product or Pricing field

  • 5+ years of people leadership experience

  • Completion of any SOA or CAS exams is preferred.

  • A Chartered Insurance Professional (CIP), Life Office Management (LOMA) or Certified Employee Benefit Specialist (CEBS) designation (s) is preferred.

  • University Degree in a related discipline

  • Demonstrated dedication to continuous development of knowledge and professionalism through membership and participation in industry organizations.

  • Ability to think strategically forward in a 1-3 year time span and be able to develop strategies and plans to meet future-facing goals.

  • Demonstrated success with creative problem solving, consensus building and managing diverse interpersonal relationships.

  • Demonstrated ability to build sustainable relationships with external bodies and business unit operations.

  • Excellent written and verbal communication skills. Able to present information to a variety of individuals in a clear and concise manner, at all levels of the organization.

  • Proven analytical skills.

What we offer you:

  • A competitive total rewards package, including a competitive base salary, benefits as of day one, and membership in the company’s Annual Incentive Plan

  • Flexible work hours

  • A supportive team environment

  • The possibility of developing a long-term career in the insurance sector while helping others

All successful candidates must be able to pass an Enhanced Reliability Check performed by the Government of Canada. Applicants must be permanently eligible to work in Canada upon their start date. Proof of eligibility for permanent roles may include: a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation and would include having a valid Social Insurance Number.

Application Process:

At Allianz Global Assistance, you will feel good about your career, the company, and positively impacting people’s lives. At Allianz Global Assistance, you will feel at home. Allianz Global Assistance offers a very competitive total rewards package. If you are interested in applying for this or any other opportunity, please visit our Careers’ page at

Regrettably, due to the volume of applications received, only those applicants being considered for an interview will be contacted.

Please no agencies.

Allianz Global Assistance Canada is an Equal Opportunity Employer.

If you may require accommodation in completing the application process please email or call our toll free number 1-800-461-1079 and ask to speak to a member of the Human Resources Recruiting Team. If you are contacted regarding this position, please advise the Recruiter of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

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