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Program Quality Assurance Administrator At Algonquin College


Ottawa, On

Job Description

The Program Quality Assurance Administrator (PQA Administrator) is responsible for the ongoing development, evaluation, and improvement of the program quality assurance process at Algonquin College, to ensure continuous improvement of programs and services offered by the College. The Program Quality Assurance Administrator directs and monitors the College’s cyclical program quality review (PQR) process, as well as, the cyclical provincial audit. This administrator provides guidance and direction to academic staff, and recommends professional development needed to ensure effective review of academic programs and to assist with strategies for improvement for areas identified in the PQR process as needing improvement.

The PQA Administrator also provides support to academic staff in the curriculum development process and serves as a resource on curriculum committees. Additionally, the Administrator recommends program data reporting enhancements in support of program management in collaboration with the academic departments and Academic Operations and Planning.

Required Qualifications

  • Master’s degree in Education is required. Master’s degree in Education in progress would be considered;
  • Certificate in Quality Assurance or Program Evaluation would be considered an asset;
  • Minimum seven (7) years of experience working in higher education preferably in a Community College;
  • Minimum five (5) years of experience teaching in a Community College;
  • Demonstrated experience applying quality assurance principles;
  • Knowledge of quality assurance principles and practices;
  • Knowledge of project management principles and practices;
  • Experience in the design and delivery of workshops in a professional setting;
  • Strong organizational and planning skills;
  • Ability to analyze statistics and make recommendations;
  • Good negotiating and conflict resolution skills;
  • Proficient with word processing, Internet, email; comfortable using spreadsheet, presentation and database software;
  • Excellent interpersonal and client service skills;
  • Superior oral and written communication skills.

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