Reporting to the Director of Adult SE Services- Addiction and Mental Health Calgary Zone, the Manager for the Claresholm Centre for Mental Health and Addictions will partner with the Clinical Medical Director, other managers (both onsite and in other program areas) and leadership to manage the delivery of services across these programs. The Manager acts as a mentor and consultant to program staff and promotes clinical development and education within the program setting. This individual must demonstrate the ability to problem solve complex situations and to collaborate with a diverse range of stakeholders to plan and operationalize services which are patient and family centered, are aligned with organizational goals of improved access to services and to effective, quality care. This position is responsible (both individually and collaboratively) for: Strategic planning, fiscal management, implementing, and maintaining standards of professional practice. Hiring, supervising and evaluating program staff. Promoting and sustaining a healthy and respectful workplace with clear accountabilities for all staff. Implementing changes related to processes and structures to achieve improved access, quality of care and resource allocation.
Graduate of a recognized program with a Baccalaureate Degree in a relevant discipline. Registration with relevant professional organization recognized by the Health Professions Act in Alberta. Minimum 5 years progressive management experience with the health care industry, in a Mental Health setting is required. Work in this position requires extensive management skills gained through experience and education. 3 - 5 years of knowledge/skill development and experience in a mental health setting is required. Track record of innovative leadership in a dynamic and multidisciplinary environment. Fluent in multiple collective agreements and have advanced knowledge of each discipline's roles, responsibilities and scope of practice. Demonstrated skills and experience in strategic planning, quality Improvement, operations management, and financial management. Excellent oral and written communication skills are required. Interpersonal skills, including ability to critically problem solve and initiate and implement conflict resolution processes. The ability to use discretion to address escalated issues or problems where there may not be established processes or guidelines. Demonstrated experience working on initiatives with partners both internal and external to AHS.
Knowledge and understanding of the Addiction and Mental Health continuum of care. Commitment to ongoing professional development and continuing education is essential.
Master’s level preparation is preferred. Community adult mental health outpatient and rehabilitation experience is preferred. Knowledge of a variety of treatment modalities across adult populations is an asset. Knowledge and skills in Addiction treatment and services is an asset.