The EMS Operations Manager is a key leadership role with oversight for Workforce Planning and reports directly to the Director of Operations. This position is responsible and accountable for providing the direction, leadership and organization over the activities of the area in support of the vision, mission and business plan of Alberta Health Services. These activities will also include the integration of various resources to carry out these activities. The position is responsible and accountable for making key decisions and having direct leadership responsibility for establishing and contributing to the achievement of the goals of the zone. This position will be responsible and accountable for the development of a provincial model for EMS Workforce Planning.
A minimum of 5 years’ leadership experience within EMS, healthcare or public safety in an organization of significant size, complexity and diversity. The incumbent will demonstrate a clear pattern of professional and personal development. Practical experience in leadership, strategy, policy development, and project/program management.
Strategic thinking, taking into account long-term goals, assessing options and implications, change management and creating innovative solutions for complex and diverse issues. Effective communicator with strong organizational skills, client focused orientation and commitment to providing quality services. Proven ability to foster partnerships and achieve organizational goals within a large, diverse, unionized organization. Demonstrated leadership skills within a team environment, including excellent analytical and decision making ability, coaching and teaching with the ability to inspire and build confidence in others.
Graduate of an Alberta College of Paramedics (ACP) Advanced Care Paramedic approved program. Active registration and practice permit with the ACP; Equivalencies of education and experience may be considered. The candidate will have familiarity with scheduling software, payroll software functionality and practices.