The EMS Operations Manager is a key leadership role in EMS Workforce Planning and reports directly to the Director of Operations. This position is responsible and accountable for providing the direction, leadership and organization over the activities of the area in support of the vision, mission and business plan of Alberta Health Services. These activities will also include the integration of various resources to carry out these activities. The position is responsible and accountable for making key decisions and having direct leadership responsibility for establishing and contributing to the achievement of the goals of the zone. This position will be responsible and accountable for the development of a provincial model for EMS Workforce Planning.
Graduate of an Alberta College of Paramedics (ACP) Advanced Care Paramedic approved program. A minimum of 5 years’ leadership experience within EMS, healthcare or public safety in an organization of significant size, complexity and diversity. The incumbent will demonstrate a clear pattern of professional and personal development.
Knowledge and demonstrated application of business planning, modeling concepts, and program and project management theories, principles and practices. Strategic thinking, taking into account long-term goals assessing options and implications. Effective communicator with strong organizational skills, client focused orientation and commitment to providing quality services. Effective leadership skills, including excellent analytical and decision making ability, coaching and teaching, and the ability to inspire and build confidence in others. Ability to manage change and create innovative solutions for complex and diverse issues. Proven ability to foster partnerships and achieve organizational goals within a large, diverse, unionized organization.
Active registration and practice permit with the ACP; Equivalencies of education and experience may be considered. Practical experience in strategy, policy development, leadership, and project and program management. The candidate will have some familiarity with scheduling software, payroll software functionality and practices, political awareness and long-term visionary ability.