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Client Experience Manager/ Account Manager At AlayaCare

Location: Toronto, Ontario

Job Description

We are looking for a Client Experience Manager (CEM)/ Account Manager to join our growing start-up, dedicated to building the future of homecare. If you're interested in helping us build the future of mobile healthcare, this job is for you.

We are building a workforce management system allowing private homecare agencies around the world to manage their employees (scheduling, client health records, billing, payroll and reporting). We are also building other exciting complementary products (mobile apps for care workers, remote patient monitoring and family portal).

Every single member of the close-knit team located in Montreal, Toronto and Sydney is committed to building the best product possible to change the homecare industry. To achieve this ambitious goal we work hard, making sure our users providing 500k+ care visits a month efficiently.

Position Summary:
The CEMs will help our clients take their businesses to the next level using AlayaCare, our software supports our clients in improving care for their customers whilst driving efficiencies in their business. As a CEM, you will have the opportunity to own a portfolio of accounts and to partner with our clients to ensure they are optimizing the use of their software and recognizing a return on their investment with AlayaCare. You will help them achieve better outcomes for their business and most importantly for the people they look after.

What we are looking for in a Client Experience Manager:
What you would be working on: