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Telecommunications Technician At AFL

Location

Surrey, Bc

Job Description

Internally refereed to as MxU Installer


Under the direction of the Operations Manager, the MxU Installer is responsible for installing GPON (Gigabit-capable Passive Optical Networks) wiring in Multi-dwelling Units (MDU Residential) and Multi-tenant Units (MTU Business). This installation may be outside plant cable placing, inside wiring or a combination of both.


Responsibilities


  • Provide unparalleled customer service excellence;
  • Ensure diligence with construction site safety through safety orientations with Site Supervisors;
  • Install residential and business Fiber lines from Main Equipment Rooms (MER) to each individual suite;
  • Place cables from outside to inside via aerial or underground paths;
  • Operate power tools in a safe manner, respectful of client’s property;
  • Maintain excellent working condition of Test Equipment;
  • Conduct Optical Power Meter testing of fiber connections;
  • Troubleshoot technical issues swiftly and accurately;
  • Work indoors and outdoors at customer locations and in manholes as required;
  • Responsible for administrative tasks, including: expense reports, Web Tracker (timesheet) entries, Company vehicle mileage tracking;
  • Maintain Company Vehicles to ensure good working condition, cleanliness and adherence to regular maintenance schedule;
  • Help build and maintain positive relations within the team;
  • Protect organizations’ values by keeping information confidential;
  • Perform other administrative and miscellaneous duties as requested, directed or assigned;
  • Enhance organizational reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment; and
  • Adhere to and promote the environmental, health & safety policies of AFL.

Personal Qualities

  • Safety-Oriented – safety is one of our core values.Job site safety is everyone’s responsibility, including yours
  • Flexible – open to change and new information and rapidly adapts to changing conditions or unexpected obstacles
  • Detail oriented – attention to detail with the ability to follow through on assigned tasks; essential focus on quality and job efficiencies
  • Independent – self-driven with ability to work well under limited supervision
  • Analytical Thinking/Problem Solving - capable of complex reasoning/analysis; use sound judgement to analyze and resolve onsite issues
  • Results focused – driven to meet or exceed assigned tasks/goals while working safely and co-operatively within a team environment
  • Interpersonal skills – able to collaborate on projects, maintain effective work relationships, and communicate clearly with customer and management alike
  • Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
  • Team Player skills - Possess strong commitment to team environment with the ability to contribute expertise and follow leadership directives at all times


Qualifications

Preferred Technical Skill and Experience

  • Telecommunications experience related to inside or outside plant
  • Experience in building construction trades such as framing, electrical wiring
  • Cabling and wiring experience in fields such as structured wiring, alarming wiring or equivalent
  • Valid class 5 driver’s license. May be required to operate Company Vehicle and meet AFL’s internal Motor Vehicle policy

    Required Qualifications

  • Passion for customer service
  • Strong mechanical, technical and analytical ability
  • Ability to do fine, precise work with their hands
  • Ability to work aloft on extension ladders or step ladders
  • Proficient in operating hand and power tools, and test equipment
  • Normal color vision to work with color-coded wiring
  • Ability to effectively handle both favorable and unfavorable customer interactions
  • Fluent in English (reading, writing and conversational)
  • Must be legally entitled to work in Canada
  • Criminal background check is required

Working Conditions


  • Physically demanding work environment
  • Ability to work in confined space and at elevation
  • Work in all weather conditions
  • Work hours may vary to accommodate developer schedule (early/late morning, evening, weekend and statutory holidays)[CL1]
  • Travel may be required

Minimum Education

Preferred Degree or Type


High School Diploma, College, Technical Schools certifications or equivalent



Required Certifications & Licenses


N/A




Disclaimer: This job description does not constitute a “contract” between the employee and the employer. The job description duties may change at the discretion of the employer and/or the employer may request the employee to perform duties that are not listed on the job description.

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