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Business analyst At ADV Consulting

Location: Toronto, Ontario

Job Description

Deliverables

  • Deployment plan(s) for inclusion in integrated project plan;
  • Detailed planning, reporting, coordination and execution of the deployment plans;
  • Site survey template and process;
  • Site survey gap analysis;
  • Site and vendor signoffs;
  • Quality and timeliness of project tasks (finishing on time, within budget and to specified quality standards;
  • An option analysis for a system to record and maintain a hardware inventory for the 300 sites;
  • Risk management plan and mitigation strategy;
  • Issue, action and change logs;
  • Materials such as: agenda items, minutes, presentation material;
  • Project status reports/ presentations

Qualifications

  • 6+ years experience involving multiple high priority, multi-million dollar projects;
  • 6+ years of experience in a similar capacity which involved the development and implementation of H/W and S/W solutions;
  • Experience in building a positive relationship with the Client, stakeholders and service providers through developing a clear understanding of the Client�s business and project requirements;
  • Knowledge of release management best practices, techniques and processes;
  • Excellent communication, facilitation, negotiation, consensus building, problem solving and writing skills;
  • Demonstrated understanding of service delivery principles, standards, research and analysis of the integrated service delivery requirements of business.
  • Knowledge and experience in the following are highly desirable:

  • Knowledge of customer service practices
  • Experience working on similar software / hardware deployment to multiple service locations;
  • ITIL or equivalent certification.