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Localization Manager At Achievers

Location: Toronto, Ontario

Job Description

About Blackhawk Network:

At Achievers, our software delivers a powerful new way for companies to engage, align, and recognize employees enabling remarkable business success. Every day.

We hire ambitious professionals who thrive on their entrepreneurial spirit and want to Change the Way the World Works. As Achievers employees, we are passionate about disruptive technology, welcome constant change, and understand the value of employee success in the workplace. We enjoy coming to work every day because we believe in our product and L.O.V.E. our culture. Achievers is more than just a software company; we are industry leaders in the HR space.

Responsibilities:

  • Manages localization projects from beginning to end, working closely with language specialists, localization engineers, terminologists, product management and development, internal business partners and external vendors and other departments.
  • Ensure deliveries meet deadlines, are on budget, and meet release quality criteria.
  • Creates and controls localization project budgets, performs cost tracking. analysis, ensures timely issuance of purchase orders and invoices and approves work reports.
  • Identifies and solves localization issues or disagreements, whether system or product, identifies causes and performs corrective/preventative action.
  • Works with our Customer Service department to create and maintain an overall roadmap of languages to add to our platform.
  • Manages linguistic assets and works closely with our Technical Writer to define Achievers specific terminology.
  • Uses and manages localization software, such as Crowdin and MemoQ.
  • Leads meetings and conference calls, including project kick-off meetings, with third-party translation vendor, delivering product training to translators when needed. Have weekly and ad-hoc status meetings with third-party translation vendor.
  • Continually expands knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities.

Qualifications:


Education and Knowledge

  • Bachelor's Degree, or higher (localization, business, computer science, linguistics, or with equivalent experience).
  • Solid in-depth knowledge of internationalization and localization
  • Minimum of 3 years of experience directly related to project management (preferably in the localization industry) or masters degree preferred
  • Fluency in a non-English language


Skills and Abilities

  • Excellent verbal and written English communication skills
  • Proven abilities in project planning, resource and risk management
  • Experience in independently managing localization of various collateral: software, eLearning, marketing, and sales.
  • Problem-solving capabilities
  • Able to focus on process improvements by documenting localization best practices
  • Able to effectively train others
  • Quality and detail-oriented
  • Self-starter and pro-active with the ability to work independently and meet deadlines
  • Knowledge and Interest in continuing to learn and identify new technologies and new tools