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Business Analyst At 4FMV Inc.

Location: Toronto, Ontario

Job Description

4FMV is looking for a BA on a permanent basis for a Retail client located in Downtown, Toronto.

Position Overview:
The E-Commerce Business Analyst, IT elicits requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, business analysis, task reviews and workflow analysis. Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts upwards from low-level information to a general understanding, and distinguishes user requests from the underlying true needs. Develops requirements specifications according to standard templates. Produces, maintains and interprets workflow diagrams. Collaborates with internal and third-party developers and subject matter experts to establish the technical or functional vision and analyzes trade-offs between usability and performance needs. Develops requirements traceability matrices, test cases and test scripts.

Key Responsibilities:
  • Gathering requirements from multiple sources and distilling those requirements into a single set of documented needs
  • Translating global and local business needs into application and operational requirements
  • Collaborating with business users to understand their challenges and being able to solve those challenges by leveraging business systems and technology
  • Effectively analyze and monitor the services, market trends, and customer requirements
  • Apply requirements to a global environment with developing omni-channel capabilities
  • Working closely with peers, Application Development, IT Operations, Project Managers, and Systems Testers to translate business requirements into successful technical deliveries
  • Identifying business processes, roles within those processes, and developing workflow diagrams with multiple swim lanes using Microsoft Visio or other industry standard tools
  • Developing business requirements documents, requirements traceability documents, test cases and test scripts using Microsoft Office or other industry standard tools
  • Understanding company’s online sales systems, required by apparel firms thoroughly enough to hit the ground running, and increase their efficiency

Education, Qualifications and Experience:
  • University Degree in relevant field
  • Three or more years of experience in e-commerce development sector
  • Experience with a global landscape
  • Experience with omni-channel requirements
  • Expert in sales management systems which include the retail, distribution, and manufacturing processes
  • Experience in integrating E-commerce platform with Microsoft Dynamics AX or similar ERP
  • Three or more years of business process mapping experience