The Programmer II is responsible for making application development / configuration changes to CDP (C++ based application) as per specified service level agreements.
You will understand the business requirements and technical specifications, design a CDP solution, and develops client configuration changes.
You will assist in technical training for the junior team members, as needed, and provide subject matter expertize to the non-IT teams.
This process invokes the full software development life cycle, from development, to testing, and finally implementation.
Follow the client SDLC process in technical analysis, programming, test and implementation.
Work with IT Business Solutions Analysts to understand and analyze the requirements, and provide CDP technical solution when required.
Work with Operations and RMG to understand business requirements for daily requests, and technically design CDP solutions.
Provide quotes for programming requests.
Configure client setup according to the technical requirements.
Perform unit and UAT test, evaluate test results, make necessary adjustments to client setup, and regenerate output.
Create Implementation packages and perform environmental synchronization.
Perform mandatory checks and First Run Assistance after code migration to Production.
Complete Change Management documentation and adhere to change management processes.
Update time tracking system on a daily basis.
As part of clients SDLC process, work with internal teams (Bill Of Materials/Document Composition/Quality Assurance) to ensure project deliverables are delivered on-time, per the requirement, and as per quoted effort.
Close Programming Requests appropriately and in a timely manner.
Respond to CDP 2nd and 3rd level production support request according to Development’s production support process.
Mock up customer data for unit and system testing as required.
Provide Peer Review of client setup.
Provide response to customer (internal and external) day-to-day questions/queries.
Provide root cause analysis for NCRs and production issues as needed.
Work with IT scheduling and the team lead to resolve scheduling issues as needed.
Contribute to training staff according to the CDP training plan.
Attend the Scrum meetings when assigned.
Review work estimates/ quotes when assigned.
Comply with our clients Environmental, Health & Safety policies, procedures and report any Environmental, Health & Safety hazards, incidents and concerns to the immediate supervisor/manager. Management will ensure employees are provided with job specific Environmental, Health & Safety information, training and also ensure employees follow workplace Health & Safety policies and procedures.
Bachelor’s degree in Computer Science or Engineering.
1-2 years of application development experience in Windows operating system is required.
Working knowledge of MS SQL (stored procedures, functions, queries) is required.
Knowledge of one or more object-oriented programming languages is required (C++ is preferable).
Excellent understanding of various file formats is required.
Excellent verbal and written communication skills is required.
Ability to work well in a team environment is required.
Ability to manage competing priorities across multiple projects is required.