Description The marketing team at 1-800-Flowers.com has an opening for recent college graduates, advanced degree holders and service veterans. We are looking for strong candidates with consistent and strong levels of achievement in academics, internships and other college, graduate school or career activities to grow and develop our up-and-coming businesses. This is an entry-level role.
The position requires comfort with multi-tasking while maintaining a strong attention to detail, excellent written and verbal communication and an ability to build relationships across internal and external audiences. We are also seeking someone who has a "can do" attitude and is used to data-driven analysis. We offer an accelerated career trajectory and a chance to learn from industry leaders and alumni who have worked at the best consulting and technology companies. We are a flat, dynamic and highly focused team and have fun while producing strong growth and revenue.Responsibilities include, but are not limited to:
This position will support the merchandising and marketing operations for the company's growth brands, including Personalization Universe and 0800Flowers.
Merchandising Operations (40%)
Monitor product performance and optimize daily collection layouts
Manage the end to end product creation process
Own product listings and product information across ecommerce platforms
Lead product development and coordinate floral samples with our procurement team to troubleshoot any product/ technical issues
Coordinate photo samples ensuring all items are to the studio on time for photo shoots
Marketing Operations (40%)
Support daily marketing operations by assisting in campaign setup and management
Monitor and adjust digital SEM, Display, Email, and SEO campaigns
Coordinate the production and approvals of marketing assets
Test and validate website changes and campaign assets
Assist in managing various day to day marketing team operations
Lead marketing efforts for company stores
Extract and disseminate relevant data that positively impacts the quality of internal discussions and go to market decisions
Provide insights and recommendations that will help facilitate effective marketing, segmentation, and website testing strategies
Create and maintain daily, weekly, and monthly analytics reports to provide to various stakeholders including marketing, finance, merchandising, and senior executives
Analyze and interpret results of marketing and website tests
Present reports and analysis to stakeholders in a clear and concise manner
Stakeholder management (10%)
Attend all relevant internal meetings and develop sustainable relationships with key departments and leaders including IT, merchandising, finance, product management, legal, marketing, and corporate development
Attend all relevant external meetings and calls with vendors
Customer Satisfaction Orientation:
Delivering exceptional satisfaction to both external and internal customers through transparent collaboration and sustainably broadening and deepening such relationships.
Successfully deliver assigned goals, complete tasks diligently and positively impact the collective results of the organization.
Consistently working well with a diverse group of colleagues and team mates with sensitivity and supportive attitude.
Exceptional skills in written and verbal communication.
College degree required
High analytical horsepower to drive strategic interpretation of digital activities and develop insights that positively impact the outcome
Advanced computer skills are required including MS Office Suite and the ability to learn and utilize internal applications
Top candidates will have a/an:
Strong proficiency in excel (e.g. pivot tables and advanced functions, macros a plus)
Understanding of how to analyze data to identify trends
About Us 1-800-FLOWERS.COM, Inc. is a leading provider of gifts for all celebratory occasions. For the past 40 years, 1-800-Flowers.com(r) has been helping deliver smiles to customers with a 100% Smile Guarantee(r) backing every gift. The 1-800-FLOWERS.COM, Inc. family of brands also includes everyday gifting and entertaining products from Harry & David(r), The Popcorn Factory(r), Cheryl's Cookies(r), 1-800-Baskets.com(r), Wolferman's(r), Moose Munch(r) premium popcorn, Personalization Universe(r), Simply ChocolateSM, and FruitBouquets.com SM. The Company also offers top-quality steaks and chops from Stock Yards(r) and gift baskets and towers from its DesignPac Gifts, LLC division. Loyalty programs, such as Celebrations Passport(r), Celebrations Rewards(r) and Celebrations Reminders(r) are designed to deepen relationships with customers across all brands. The Company's BloomNet(r) international floral wire service and Napco SM floral gifts and seasonal decor division provide a broad-range of products and services designed to help professional florists grow their businesses profitably. 1-800-FLOWERS.COM, Inc. was named to the Stores(r) 2017 Hot 100 Retailers List by the National Retail Federation and also received the Gold award in the "Best Artificial Intelligence" category at the Data & Marketing Association's 2017 International ECHO Awards. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.