“"One of the worst experiences I've ever had with a company... ever. Check out the BBB reviews on the company. Check out the Yelp reviews. Check out the my3cents reviews. Everywhere online there are complaints about this company and I honestly can't believe I didn't check before I got pressured into signing the contract. Do your research people!
First off their sales team is immaculate at selling the idea that Yodle will help you get leads and increase your companies profitability. They start off with a beautiful demo where the show all these positive reviews from past customers. I knew that organic traffic can have a long lasting positive affect on a company, so I decided to sign a 12 month contract. They promised me that by the end of the 12 months I would be ranking at the top spot for 12 of the 14 cities I serviced.
The first problem I found was when they delivered a standard templated wordpress website (after I asked for a custom version) 3 weeks after they said they would. The site itself was filled with not only grammatical errors, but with services I didn't even offer. It was as if they completely threw out the templated information I gave them, searched wikipedia for my industry, and copied what wikipedia told them companies in my industry did.
I sent them the corrections for the website but got no response for weeks. After 6 months I only ranked top 3 on google for 2 cities, one of which I didn't even provide services in. This was when I decided I wanted to cancel my subscription. I called them to try and get my contract nulled because of false promises on their side, and they told me there was no way I could get out of the contract.
I've spent thousands on Yodle and all its done is negatively impact my companies sales by spreading mis-information about the company. After this experience I decided to take time to learn SEO and do it on my own. Stay away from Yodle! Yodle is a scam!"”
“I had a very good experience during my interview at Yodle. They start of with an initial phone interview where they just ask some standard questions and do a quick explanation of the position. If you pass the phone interview you'll get an in-person interview within a day or two, where you shadow a rep and see them do calls, then go into an interview where you go deeper into the role and questions. They really just want to see if you'll fit the culture and if you'll be able to learn on the job.”
“To be successful at Yodle you have to put in the time to hit goals, and also take the initiative on setting new goals. Yodle wants it's people to innovate, and although the sales roles are pretty set with the script, management is always listening and trying to implement new ways to drive the business forward. If you can come up with new strategies, and bring them up to your managers, you'll be very successful at Yodle.”
“Yodle is really looking for a personality fit with the rest of their culture. Stay positive and professional and you'll be at a very good place. The company itself is sales driven, but with a technical product. Do a little research on SEO and SEM, and make sure you think of times that you've been engaged in a selling process before the interview.”
“"We really think that Yodle and web.com have a strong future ahead of themselves, but I don't feel it'll be the same as working just for Yodle as it once was. Web.com is one of those companies that seems to acquire emerging companies in the online presence space aggressively, and then they leave their employees out to dry.
Web.com has acquired more than 9 companies since only 2009, and the majority of these acquisitions have been of companies with more than 100 employees. As these companies join the huge conglomerate of web.com, there are constantly shifts of human capital around the different business areas. What I saw when Yodle was acquired was tons of people from both sides, web.com and Yodle, being let go without warning.
This definitely has an immediate negative affect on the business as a whole, we won't be able to move as quickly as we were before, but web.com has enough resources to be able to satisfy the needs. What this ultimately means for the employees though is you have to say bye to your job security, and bye to a lot of the opportunities for career growth and advancement.
Web.com has too strong of a grasp on the internet industry on the whole to falter from these problems. If you're looking for a company to join that will probably live on for the next 30 years, web.com is probably a great place to be. But make sure you prove yourself to be a critical role of the company, or you might not be able to keep your position for long."”
Yodle has very strong benefits and perks. You get rolling holidays, unlimited PTO (this might change since the acquisition - I've heard it's now 2 weeks based on service), and pretty competitive 401k and healthcare plans. Only thing that would need improvement is the benefits only start to apply after 4 months into employment.
Because Yodle is a sales driven company we need to focus a lot on being able to sell consistently to customers. Often what happens is we'll just over-promise in terms of being able to deliver things super quickly and get results quicker than is possible. When we underdeliver the engineering team gets flack from sales, and sales gets flack from the customer.
Their really good at giving you opportunities to choose the hours that you want to work. You can do 8 hour shifts or 12 hour shifts. 9-6, 10-7, 8-5. It really depends on what's available based on what the rest of the team is doing. We get pretty good work life balance and we're not really expected to spend more than 40 hours a week at work which is great.
“"I've had a great time working for Yodle these last 3 years. The office environment is really positive because of how the company treats its employees in terms of benefits and compensation plan, and also because of the people that they hire.
The team behind the growth of the company is one of the most kind and smart groups of people I've ever met. Most of us are straight out of university, and so we all come from a similar background and are at a similar point in our lives. We've bonded over the change and have become a great team that helps eachother do their work, and one that goes out for drinks after the work is done.
The middle managers are also usually very engaged with us as people. They know that we're young and still entering the workforce which means we have a lot to learn, but it also means we have a fresh perspective on the company. They're really good at listening to our input, and if the inputs really good they'll make the changes quickly. Sometimes it can be embarassing because you'll give feedback on something that someone older than you wouldn't give, but they're very good at being nice and explaining why it doesn't make sense.
After the acquisition the environment has shifted a little bit. People are more scared about their jobs and the mood has been dampened slightly, but the majority of the team is still together which is what counts."”
Yodle provides local businesses with a complete online marketing and presence package to build better customer relationships and increase profitability. Yodle offers services for increasing web presence through SEO and SEM, specifically for local search, for building a social media presence, and for integrating customer reviews onto the platform.
Founded in 2005 by John Berkowitz, Ben Rubenstein, Kartik Hosanger, Milind Mehere, and Nathaniel Stevens, Yodle has its headquarters based in New York City. Yodle grew quickly, receiving venture totalling $40 million from 2006 to 2013, and was acquired by the US web development services leader web.com in 2016 for $342 million. With over 1,100 employees and 50,000 local businesses using Yodle's services, Yodle has become a dominating company in online marketing.
Positive reviews from employees report enjoying the opportunities to make a lot of money through sales compensation, the flexible hours, the great perks, the fun environment, and the great colleagues. Negative reviews from employees report being frustrated with the changes done after the acquisition by web.com, the lack of cross team communication, the very low base pay rate, the heavy cold call focus, and the lack of training on the product.
After the acquisition of Yodle by web.com, all applications to join the team are now being done through web.com's HR. There are over 80 jobs posted on Indeed and over 300 on glassdoor. The majority of the positions available are in the areas of customer service, sales, social media, marketing, and engineering.
The growth of Yodle is based on their 6 core values that drive its culture:
- Yodle believes that customers rule. Their demands drive the growth of the business.
- Yodle values people who keep their word. When you're selling to a business, companies need to know they can trust you to do what was promissed.
- Yodle wants their employees to question authority. To be able to grow as a company, ideas need to come from all the employees. To change the status quo and grow as a company, nothing should be taken as the perfect answer.
- Yodle values treating everyone with respect. Whether people inside or outside of the business, Yodle knows that without respect the business won't be able to grow sustainably.
- Yodle knows that work can be done, you just have to do it. There's a lot of work that isn't done in everyday life because people aren't sure if it can be done. Yodle wants their employees to always try and get it done.
- Yodle wants their employees to commit to greatness. To build a successful company, everyone must be striving to be the best versions of themselves.
*The majority of interviews reported are mostly focussed on technical questions for the job that you're applying for. Make sure you review the position and the expected roles, and plan how your background fits in these areas*
Why are you interested in working for web.com?
Yodle was founded in 2005 by Nathaniel Stevens, Ben Rubenstein, John Berkowitz, and Kartik Hosangar, and the first product was launched the same year. Yodle was very well received, and one of the co-founders was recognized in BusinessWeek's list of Top 25 Entrepreneurs under 25. From its inception the company grew quickly, receiving a series A round in 2006, and opening their New Yor office as the headquarters. In 2007, Yodle received another round of venture funding of $12 million, and opened another office in Charlotte, North Carolina.
Yodle continued to grow, being named the 37th Most Valuable Startup in the world in 2009. Yodle started to acquire companies in 2011 to diversify its product offerings, acquring ProftFuel in 2011 for their local SEO solutions, and Lighthouse in 2013 for their communications software solutions.