“For Jeb Samuels, a software developer at Epic Systems, every day begins with a long commute from his home in Madison, WI, to the countryside campus of Epic Systems. Traffic is heavy but he budgets time accordingly, and he doesn’t mind much anyway. The commute gives him the feeling that there’s a solid barrier between work and life--something that he finds lacking in other aspects of his work at Epic Systems.
The Epic campus was made to help employees feel at home while they work. And admittedly, it’s beautiful. Jeb never tires of the site of the Epic building complex. A cluster of brand new buildings on 800 acres of land in the Wisconsin country. Once he gets to the campus, all of the work conditions are comfortable. Everyone who wants a private office has one, the cafeteria food is great, and the campus has features that, in Jeb’s opinion, are a nice touch but also make it feel a bit like a theme park for ambitious 22-year-old college graduates. The giant slide comes to mind, as does the treehouse meeting room.
But if features like these are necessary to draw top talent away from companies like Microsoft, Jeb can’t argue with the results. His colleagues are smart young people with a desire to do good and enormous potential. Sometimes Jeb feels unusual for the fact that this isn’t his first job. At lunch, he looks around himself in a cafeteria and wonders at how many of his fellow software developers came here straight out of college. His issue isn’t that they’re not ready for the work; it’s that if they ever feel like they’re done at Epic, they’ll never have the skills to do anything else.
At work, Jeb worries about the outmoded software processes that Epic Systems uses, unlike most of its competitors. He and most of the software developers are still working with VB, though he was hired to work in C#. The processes are old. Moreover, the specific problems that software developers take on at Epic are so different from those at other “tech” companies that he worries he’ll be unhirable if he stays here for a few more years. If the skewed work/life balance gets to him, he figures that maybe he’ll go to work in consulting like his friend Amanda.
Jeb sometimes has trouble deciding whether it’s worth it being a software developer at Epic. The work is relentless, with 45-55 hour weeks the norm. But on other days he wonders if he could work anywhere else, given his commitment to the cause of improving healthcare.
The company plans occasional immersion trips to hospitals where medical professionals are using Epic software. Just last week, he was flown out to a hospital in Chicago where he got to listen to doctors give feedback--both positive and negative--on the software he’d helped design. The experience was humbling and left him feeling confident that here at Epic, software design is a kind of humanitarian work. ”
“You can apply for positions online. An initial online assessment covers technical skills relevant to the position. Those who advance will do a phone interview that covers their experience and interest. A final, on-site interview may involve situational problem solving tests.”
“Epic Systems employees take pride in working for a company whose stated mission is to improve the quality of healthcare. They also like working with the many other talented people who work at Epic.”
“Work tends to be extremely fast-paced at Epic Systems. Employees often mention needing to work long weeks to get through all their tasks. On a more positive note, they say that no two workdays are alike. ”
“The working environment at Epic is extremely passionate and driven. Employees in general are very dedicated to the company for a couple reasons. First off managers really continuously push the thought that Epic is the best company to work for. Second, because employees have to move out to the middle of the states to join the team.
With the headquarters campus being so isolated from the larger cities that I grew up in, there's a feeling that Epic employees form a small town/community on their own. With everyone's common denominator being the company that they work for, it means that the majority of conversations are related to work.
Personally I enjoy this, it means that people are usually very focused and want to consistently provide their best work. Many people find this pressure to be a little overbearing though, and don't appreciate the all-consuming life of working for Epic.
In all I would say that Epic is a company with an intense working atmosphere, one where people are constantly pushing to do their best, and one where work is completely integrated with life.”
Unlike most of its competitors, Epic System offers an integrated suite of healthcare software programs. Think of this suite as the healthcare equivalent of Microsoft Office. Epic was able to offer an integrated software suite ahead of all of its competitors.
Epic is a company that really treats their employees well. The best part about working here is working in a state of the art facility that mixes high tech and nature into this beautiful blend. On top of this there's great food and strong insurance policies.
With Epic Systems being such a huge company there can really be a ton of different skill sets that are needed depending on the team. The teams I've been a part of though (and I feel the general feeling overall) is that key skills to be a great Epic employee are: patience, consistency, hard work, and professionalism.
“There are a lot of reasons why Epic will continue into the future to be a dominant company, but the main reasons I see Epic to keep a grasp on healthcare records and software systems for the next 20 years is because of two things, we have really smart people and we're already established.
Overall I'm not very bullish on the software services that we work on. A lot of it is outdated tech that requires more time and energy to work with when compared to some more modern systems. Even though the software may be more legacy, what Epic has that other companies don't is a complete software package that is integrated into healthcare providers that would be difficult to drop. What I mean by this is switching from Epic to a different system that does the same things would require a huge amount of money, and a lot of time, because we're so integrated in everything that they do.
We're definitely already more established than our competition which means we already have buy in from a lot of healthcare companies, but another reason this reputation is good for our continued success is because it also means we attract a lot of top talent that want to work here.
The one difficulty I see in the future is that because of our longer processes, it might be difficult for Epic to fully take advantage of the talent. But over time I definitely feel like Epic will continue to dominate the industry.”
Epic Systems was founded in 1979 by original founder Judith R. Faulkner. The company started with an initial investment of $70,000 and was based in its headquarters campus in Verona, Wisconsin. Epic Systems has always focused on health informatics, and has been estimated to hold the records of 54% of patients within the United States, as well as another 2.5% of patients worldwide.
The company continues to grow year over year as a private company, and has plans for continuous expansions on top of its already large headquarters network of buildings. There are 5 new buildings planned to be added to the company headquarters, with each building estimated at 100,000 square feet.