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ADP

Mission: To give companies of every size the tools to help their people thrive.
Location: Roseland, New Jersey
Employees: 62262
Funding: Public Company - Market Cap $60.8 billion

Company Q&A

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Q: How does the team at ADP celebrate exemplary contribution?

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Team Members

The people you would work with

Gina Gould
Client Relationship Manager
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Jobs At ADP

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ADP  •
Roseland, New Jersey
New York, New York
Job Description Our industry is starting to go through a...
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ADP Salaries

30 40 50 60 70 80 90 100 110 10% 20% 30% 40%
Top 25%
$40,100
Average
$63,400
Bottom 25%
$71,300

Testimonials

What employees at ADP think about working there

“Great benefits, very strong base salary, lots of opportunities to boost your pay, free coffee, lots to learn... ADP is a great workplace!”
“The amount of work we have to do is pretty high, especially if you've proven yourself to be a good employee. They do compensate people appropriately, but the better work you do, the more managers expect out of you. If you dip below your previous high numbers, managers start to micro-manage your every move.”
“A company that is always moving, shaking and pushing it's employees to be bold and different. Fast paced, competitive environment that is not for the faint heart. ”
“There really needs to be a focus on improving the management at our office. Really terrible at communicating, don't do any work, they micro-manage you to oblivion, and worst of all is their blatant bias towards certain employees.”
“Lots of different roles available for career advancement here. Such a big company and lots of different moving parts.”

ADP Glassdoor Themes

Poor management

The environment at ADP was so toxic I had to leave before it sucked me in. You can feel the negative pull of the environment from day one. Managers constantly stalking the office in search for small errors, it's pathetic.
Management is delusional and out of touch with the ins and out of the daily functions of our jobs.

Product difficulties

I feel like we're a little behind with our technology, and its frustrating because we have so much beauracracy in place that I'm not how long it'll take to make the correct changes. Their practices for making changes are all based on what the directors feel, and very little market research, so even the slow changes that we do make are often not actually what's needed.
My employer uses ADP for payroll and they've had a major bug in their system that has made everyone get either under paid, over paid, or just no pay at all! We trust our ADP with our livelihood, and they messed up. Now we have to worry about the tax implications and everything else. Very stressful and I wish my employer was using a different payroll system.

Good salary

Extremely strong base salary and competitive benefit package from day one of joining the company. Really looking forward to growing my career at ADP!
We're asked to do the work of 3+ people as one. It gets super stressful in the office because we're constantly not hitting the 'set' goals. We're given very competitive pay though so I guess it's the tradeoff.

If you could make changes to the company culture, what would you do?

“"Wo this is a question. Now the trick is that there's literally nothing I could do that could actually affect the company culture. We're too entrenched in beauracracy and oldschool tactics to make any change at all. But there's three areas that I wish ADP could improve on: better communication, new managers, and active product changes.

First off there's little to no communication happening at our office. We're forced to sit at our desk and grind out calls until the end of the day, there's no time to socialize with anyone because of the work load they place on our heads. Because of this lack of communication we can't learn from each-other, and we don't understand what challenges other departments are facing.

Second is we would need to fire all the current managers. They are completely disconnected with what their workers are actually doing, and many of them are hired externally so their ramp up time takes way too long for them to be effective. The only thing management at ADP does is aggressively push and micro-manage employees to the point of intense frustration, which is obviously not something you want at any work environment.

Lastly, we really need to update our product. If you look at our competitors and what they offer, our technology is dated by at least 10 years. When we're trying to sell services that tout 'the best technology in the market', if a business owner is at all aware of the other products available, it's impossible to make a sale. The company really needs to focus on the base of what gets them profit, which is their payroll system."”

What will I do for sales at ADP?

“You will be spending most of your days chained to your desk making lots and lots of phone calls. I've seen the office environment slowly shift towards a call center, and the amount of work continuously increase. Having a career in sales at ADP means drilling forward to hit your numbers.”

What skills are needed to work at ADP?

“You must be patient. Changes are done very slowly with how big of a company it is, and you can often get lost in the mix. Be proactive about changes you want made, stay patient, and be good at sucking up to managers to make sure what you want is acted upon.”

How can I make sure I succeed at ADP?

“The only way to move up at ADP is by doing everything you can to make the manager like you. Although you can get compensated well financially if you're able to hit your goals, you'll never get a promotion unless you're able to bond with your supervisor.”

How can someone get promoted within ADP?

“"To get promoted at ADP you have to suck up to upper management, it really isn't based off of how well you perform. Advancement opportunities are only available if management knows and likes you as a person (not as an employee).

Doing your actual job means very little, to get promoted listen to what managers are saying as they bark their orders, shake their hands, smile in their face, and you'll have a high possibility of moving up the ranks of this company.

The difficulty is that you'll definitely not be the only one who's sucking up to the manager for that promotion. You have to expect to be thwarted by your coworkers at every turn, even if they used to be your friends.

In essence, if you want to get promoted in ADP, make sure you build a strong brand of self within the company. How you're perceived is weighted much more than your achievements against your goals." ”

How challenged are you at ADP?

Working at ADP is extremely challenging in a bad way. You see people crying in the office all the time because our workload is just too much. There are even quite a few people who are out of work on stress related disability. The work itself isn't too complicated, but the amount of work that is asked of us is unreasonable.

What are you most excited about working for ADP?

There's great work life balance so you can come in to work, do your work, than go home and enjoy your life. We're constantly learning and lots of opportunity to grow!

What's the office environment like at ADP?

It's very depressing. Super structured and uptight. People are rude and you can't trust anyone. Lots of corporate-loving idiots running around with little direction and pretending to lead through fake happiness. The only people who are worth making friendships with are there for the paycheck, and are looking for new work on the side.

What's the leadership like at ADP?

“"Their a complete joke! They don't care for you on a personal level, or even on an employee level! It doesn't matter what type of person you are, if you don't suck up to them they'll treat you like dirt. And even if you're a good employee they still won't care about anything you do!

All that leadership cares about is that you follow the rules by the book. They dislike when people go against the status quo, or try and bring new ideas in the office because it threatens their perceived superiority of self. They constantly roam the office, looming over peoples shoulders, looking for any excuse to yell or complain about the smallest things.

From their perspective, it doesn't even matter if you're underperforming because they can instantly fire you. They treat the job as if their teachers to an elementary school, I sometimes feel the urge to ask to go to the washroom.

It's a truly dellusional work environment. Major disconnect between what they think we do and what we actually do. All they know is their rule book and how they want the office to look like."”

About ADP

ADP (Automatic Data Processing) offers a wide range of business practicing and cloud-based solutions. These solutions are to help companies focus more on growing their own businesses, and spend less time with the administrative work attached to growing a company. ADP offers payroll, talent management, human resource management, benefits administration, and time and attendance services.

Founded in 1949 by founder Henry Taub, Automatic Data Processing's headquarters are in Roseland, New Jersey. A public company, going public in 1978 with only 125 employees and 300 clients, ADP has grown to become a multi-billion dollar company. In 2017 they net $12.38B in revenue, with a net income of $1.733B. Only receiving $2.3M from early investments, ADP has grown to be present in more than 125 countries, has more than 425,000 small-business clients, and over 50,000 employees.

ADP has a wide variety of feedback from reviews from sites such as Comparably, Glassdoor, and Owler. In general, employees appreciate the opportunities to learn, as working for ADP means you'll often be doing different things every day. Although many employees express there to be a heavy work load, especially if you're a high performer (management will add more work for high performers), there is a strong work-life balance.

There are many opportunities for careers at ADP because of its size. There are opportunities in the ranges of Technology, Sales, Legal, Management, Marketing, HR, Finance, and more.

Values and Beliefs

ADP's mission is to empower organizations with insightful solutions that drive business success. The values that are core to their business that help them succeed are their focus on integrity, insightful expertise, and service excellence. They believe in inspiring innovation, that each person of the organization counts, that results speak more than words, and that giving back to the community is what brings everyone together.

Interview Questions

Why are you interested in working for ADP?

How do you bring fun to work?

Describe an experience that got you a negative result, and how you overcame it.

Tell me about yourself.

How do you learn new products and services?

History

ADP was founded in 1949 in Paterson, New Jersey by Henry Taub. The original company, named Automatic Payrolls, was a manual payroll processing business. The company was started with Henry's brother Joe Taub, and grew slowly, bringing on Frank Lautenberg in 1950, who quickly became the Chairman and CEO in 1952. In 1957 the company changed its name to Automatic Data Processing Inc. and started using punch card machines, check printing machines, and main frame computers. ADP initially went public on the American Stock Exchange in 1961, and in 1970 it transfered over to the New York Stock Exchange. In 1974, the company acquired the leading online computer services company Time Sharing Limited, as well as Cyphernetics in 1975. Lautenberg was the president of the company until he got elected to the United States Senate from New Jersey in 1982. By 1985, ADP was clearing $1B in annual revenue, holding 20% of the american markets paychecks. ADP continues to grow, with over 56,000 employees world wide, and over $12B in annual recurring revenue, ADP has described itself as the largest provide of HR services in North America, Europe, Latin America, and the Pacific Rim. ADP has built many spinoff companies, most notably: Broadridge Financial Solutions, Inc., CDK Global, LLC, and The Marcus Buckingham Company.